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Audrey G Schnell (Paxinc)
Master Solitaire Player
Username: Paxinc

Post Number: 262
Registered: 1-2003
Posted on Thursday, May 19, 2011 - 1:45 pm:   

My scores are no longer being added. Whatever could I have done to bring this about?
Richard Mechen (Richardscotland)
Master Solitaire Player
Username: Richardscotland

Post Number: 6766
Registered: 9-2006
Posted on Thursday, May 19, 2011 - 3:05 pm:   

Your scores will only be added if you have played 50 or more of the games concerned Audrey.
Thomas Warfield (Support)
Moderator
Username: Support

Post Number: 1399
Registered: 12-2002
Posted on Thursday, May 19, 2011 - 5:29 pm:   

Audrey,

Are you referring to the online stats or just the stats on your machine?

The online stats should update after you submit (it may require a browser refresh).

If you mean the regular stats on your computer, note that Climb Mode has different stats. People often think their stats are not updating when in fact they are in Climb Mode, which has its own stats totals.

Audrey G Schnell (Paxinc)
Master Solitaire Player
Username: Paxinc

Post Number: 263
Registered: 1-2003
Posted on Friday, May 20, 2011 - 12:26 pm:   

Thomas I'm just referring to my on-line scores; the addition seems to have stalled. I don't want to elide them and start over. Any suggestions?
Mike Butler (Butler77)
Master Solitaire Player
Username: Butler77

Post Number: 2206
Registered: 4-2006
Posted on Friday, May 20, 2011 - 1:38 pm:   

Are you playing regular PGS or 101? Did your files for played games get erased somehow? Did you purchase a new computer?
Richard Mechen (Richardscotland)
Master Solitaire Player
Username: Richardscotland

Post Number: 6767
Registered: 9-2006
Posted on Friday, May 20, 2011 - 2:11 pm:   

When you upload stats they do not get updated immediately. Refresh your browser or just go back later and see if anything has happened.
Thomas Warfield (Support)
Moderator
Username: Support

Post Number: 1400
Registered: 12-2002
Posted on Friday, May 20, 2011 - 4:55 pm:   

Just submit your scores, Audrey, they should update. Scores on the server seem to be updating without any problems. Score pages update immediately, but you may need to refresh your browser because the old scores may be cached in your browser.

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